Bajaj Allianz Life Insurance launches digital branches through Mosambee

Bajaj Allianz Life Insurance Company has started adoption of digital branch services through its offering Mosambee to add depth and breadth to its service offerings.

Mosambee’s handheld device offers the services of a mobile branch and assists customers with an entire range of customer services such as obtaining premium payment certificates, procuring account statements, paying insurance renewal premiums, checking claim status, locating branches, SMS services for updating PAN and Aadhaar details, mobile number, email ID, fund value, account statement, bonus statement and claim status, contact details for sales enquiries and service-related queries.

An important benefit is that the customer can pay their renewal premium through all payment modes such as cheque, DD, chip and non-chip based credit and debit cards, through online payment, etc. The e-wallet option will also be made available soon.